Building a customer focussed energy


Date October 2015
Participants Emma Bridge, James Heappey, Izabella Kaminska, Nick Ross and Guy Thompson


The Competition Markets Authority (CMA) has highlighted a range of problems hindering competition in the energy sector. What is needed to diversify the market and challenge the status quo? Will digital innovation deliver cost savings to consumers? What other structural changes will help build a more responsive and resilient energy sector?